At Gensoft, we are committed to providing our clients with exceptional web development services. This Shipping Policy outlines how we deliver our services and what you can expect during the process.

1. Service Delivery Method

All web development services provided by Gensoft are delivered digitally. Our services include, but are not limited to:

• Website design and development
• E-commerce solutions
• Mobile application development
• Website maintenance and support

2. Project Timeline

Once your project is confirmed, we will provide you with a detailed timeline outlining key milestones and delivery dates. The timeline may vary based on the complexity of the project and your specific requirements.

3. Communication

Throughout the development process, we will maintain open lines of communication. Our project managers will keep you updated on progress and any necessary adjustments to the timeline.

4. Final Delivery

Upon completion of the project, we will deliver all final files and documentation through a secure digital platform. You will receive:

• Access to your website or application
• Source files (if applicable)
• Documentation for maintenance and support

5. Revisions and Adjustments

We understand that changes may be necessary during the development process. Our policy allows for a specified number of revisions as outlined in your project contract. Additional revisions may incur extra charges.

6. Support and Maintenance

After the final delivery, Gensoft offers ongoing support and maintenance services. Details regarding these services, including response times and coverage, will be provided in your project contract.